Privacy policy

Last updated: April 17, 2026

OVERVIEW Jarixo LLC ("Jarixo," "we," "us," or "our") operates this online store to provide you with a curated wellness shopping experience (the "Services"). Jarixo is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit or make a purchase from our store, we may collect the following types of information:

  • Contact details — name, email address, phone number, billing and shipping address
  • Payment information — credit/debit card details and transaction information (processed securely via Shopify Payments and third-party payment processors; we do not store full card numbers)
  • Account information — username, password, and account preferences (if you create an account)
  • Order information — items viewed, added to cart, purchased, returned, or exchanged
  • Device and usage information — IP address, browser type, device identifiers, pages visited, and how you interact with our site (collected automatically via cookies and similar technologies)
  • Communications — messages you send us via email or customer support

2. HOW WE COLLECT YOUR INFORMATION

We collect information:

  • Directly from you — when you place an order, create an account, contact us, or subscribe to our emails
  • Automatically — through cookies, pixels, and similar tracking technologies when you browse our site
  • From third-party services — such as Shopify, payment processors, shipping carriers, and marketing platforms

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates
  • Communicate with you about your purchases, returns, and customer support inquiries
  • Send you marketing emails and promotions (you can opt out at any time)
  • Improve and personalize your shopping experience
  • Detect and prevent fraud and unauthorized activity
  • Comply with applicable legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it with:

  • Shopify — our e-commerce platform provider, which hosts and powers our store
  • Payment processors — to securely process your transactions
  • Shipping carriers — USPS, UPS, FedEx, to fulfill and deliver your orders
  • Marketing platforms — such as email service providers, for promotional communications
  • Legal authorities — if required by law, court order, or to protect our rights

5. COOKIES AND TRACKING

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some features of our store.

6. YOUR RIGHTS AND CHOICES

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of marketing emails (use the unsubscribe link in any email we send)
  • Opt out of the sale or sharing of your data for targeted advertising

To exercise any of these rights, contact us at support@jarixo.com.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes.

8. SECURITY

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Jarixo LLC 3458 Lakeshore Drive, Tallahassee, FL 32312, US support@jarixo.com Response time: within 24–48 hours (Monday–Friday)